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varimathras
Beginner
943 Views
Message 1 of 2

BT Web Address Help opt out - not working

 

Hi  I need to opt out of Web Address Help as it interferes with my work, but unfortunately the opt out isn't working.  

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At the preference page, it already says "This service is currently disabled"  - I go ahead and disable it again anyway, still no effect.  I've been on web chat and gone through the motions - different browsers, restart router, reset router, to no avail.   However I don't believe they understand what Web Address Help is.

 

 Untitled2.png

 

Can anyone help, how can I get WAH to stop interfering?

 

Thanks!

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1 REPLY 1
DanielS
Moderator
Moderator
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Message 2 of 2

Re: BT Web Address Help opt out - not working

Hi @varimathras,

Thanks for getting in touch. I can see that you've contacted us through our web form. Once it reaches the top of our queue we'll be in touch.

Thanks

DanielS

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