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fazer1985
Aspiring Contributor
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Message 1 of 5

BT Wi-Fi - Cant activate in my BT extra's

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Hi BT Team, 

 

I am not able to activate BT WIFI from my BT account under BT included extra tab on my BT account. 

 

Can you please help me in this regard? Due to this i am not able use to Free BT wifi hotspots where its available. 

 

Regards, 

 

Furqan

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: BT Wi-Fi - Cant activate in my BT extra's

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 5

Re: BT Wi-Fi - Cant activate in my BT extra's

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Hi @fazer1985 

Thanks for your post and welcome back!

I'm sorry that you're having problems activating BT Wifi so that you can use hotspots when you're out and about.  You can get in touch with us and we'll give you a hand.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

Community ModeratorRobbieMac
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Moderator
Moderator
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Message 4 of 5

Re: BT Wi-Fi - Cant activate in my BT extra's

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Hi @fazer1985  I've sent you a PM please would you check it and reply back to let me know how you get on.

cheers
John

Community ModeratorJohnC
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Moderator
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Message 5 of 5

Re: BT Wi-Fi - Cant activate in my BT extra's

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Hi @fazer1985  thanks for taking the time to speak with me earlier and happy to hear that you have now activated BT Wifi.

cheers
John

Community ModeratorJohnC
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