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mark_s
Aspiring Contributor
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Message 1 of 2

BT Wi-Fi on non-Primary ID

Our BT bill is paid from our joint bank account, so we are joint BT account holders. I can see all our account info online, and it says I am an Account Holder.

 

But my wife has the Primary ID for our account, so my BT ID does not allow access to BT Wi-Fi.

 

How can we both get access to BT Wi-Fi?

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Wi-Fi on non-Primary ID

You can`t unless you enter your wife`s BT ID and password into your BT Wifi app. Once its entered, it cannot be seen by anyone else.

I am the account holder, but have my BT ID entered on my phone and my wife`s one.

 

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