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Cassie
Contributor
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Message 1 of 3

BT Wi-fi App problems

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My O.H. wanted this app for his iphone and ipad,  when i looked at registering for it it asked for a 10 character password, I though this would have to be a new one as MyBT has only 8 and so has my BTYahoo mail one, although both different.

 

He's got the app now working on both his devices, with the new password I created, unfortunately I now can't access anything of mine now since I seem to have changed mine.

Have tried the new password on my IMac but am locked out of my e-mail?

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Moderator
Moderator
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Message 2 of 3

Re: BT Wi-fi App problems

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Hi @Cassie and thanks for posting.

 

Have you tried following the forgotten password route? Can you post screen shots of what you're seeing?

 

Cheers

 

David

Community ModeratorDaveM
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Cassie
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Message 3 of 3

Re: BT Wi-fi App problems

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Sorted now, new e-mail password took a little while to register for some reason. got rid of the app which was not useful to him anyway!
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