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EJT1
Aspiring Contributor
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Message 1 of 5

BT Wi-fi hotspot

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I have broadband.  I use BT fon hotspot but this has disappeared from my Wi-fi when I’m mobile. BTwi-fi. has appeared as a hotspot option but it won’t allow me to connect yet I’m logged in.  Are the hotspots not working or is this just me in ealing. 

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imjolly
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Message 2 of 5

Re: BT Wi-fi hotspot

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if you are using BT hub can you connect to BTWIFI-FON broadcast from your hub?



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EJT1
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Message 3 of 5

Re: BT Wi-fi hotspot

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Hello.  No I can’t connect to it from that 

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imjolly
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Message 4 of 5

Re: BT Wi-fi hotspot

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If using your mobile then I would 'forget' the wifi connection on your phone and then try and re-connect to BTWIFI- FON with you BTID  until you can connect to your own FON connection you will not connect when roaming



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EJT1
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Message 5 of 5

Re: BT Wi-fi hotspot

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Thanks imjolly!!!! I forgot the Wi-fi and reconnected as advised and it worked. Yeah! Thank you.
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