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wibbly
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Message 1 of 6

BT WiFi (hotspot) credentials

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Like many I have this service bundled with my Infinity package...

 

On Android, I'm trying to use a WISPr client (CoovAX) and want to be sure what credentials to use for BT WiFi

 

Are the credentials the ones I use to sign into "My BT", or something else? If something else, where do I go to find out what they are and/or reset them?

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Distinguished Guru
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Message 2 of 6

Re: BT WiFi (hotspot) credentials

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http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=30549
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wibbly
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Message 3 of 6

Re: BT WiFi (hotspot) credentials

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Ok I found this

http://bt.custhelp.com/app/answers/detail/a_id/41199

 

So I ordered BEFORE SEPT 3, but have recontracted since...

 

Do I use my old @btinternet.com address or my BT ID credentials? Any will only one of these options work?

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Distinguished Guru
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Message 4 of 6

Re: BT WiFi (hotspot) credentials

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Probably the @btinternet.com like I do.
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wibbly
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Message 5 of 6

Re: BT WiFi (hotspot) credentials

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So the format BT/john.smith@johnsmith.com should work regardless, right?

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Distinguished Sage
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Message 6 of 6

Re: BT WiFi (hotspot) credentials

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It depends if you are a new user to BT or have been with BT for a while.

 

If you are a new user you need to use your BTID and password The BTID needs to be a an email address to log onto BTWifi.

 

If you have been with BT for sometime you will have been given a primary email address when you first joined BT. It is this primary email address and password that you need to use. 

 

See links for a bit mor information.

 

http://www.btwifi.co.uk/help/login-with-bt/

 

https://www.btwifi.co.uk/help/login-with-bt/connect-using-your-mobile-device.jsp