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mkersyshull
Beginner
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BT cloud desktop app (mac) missing files

I have installed the BT Cloud desktop app to back up my photos, and all was going well. But I've noticed that not all files are being picked up

For example, on folder on the PC has 853 photos, but on the clod there is only 706 files, but the app says that "All files are processed"

 

Any idea on why this is and how to fix it?

 

Thank you

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