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davidgom
Contributor
1,001 Views
Message 1 of 8

BT cloud log in

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Since the update am unable to acess Cloud from desktop as it will not recognise password.I can log in to MY Bt  no problem both passwords are the same.What is going on it is a complete shambles.

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7 REPLIES 7
Moderator
Moderator
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Message 2 of 8

Re: BT cloud log in

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Hi @davidgom,

 

Have you bee able to get logged in since?

 

Thanks

 

DanielS

Community ModeratorDannyS
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davidgom
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Message 3 of 8

Re: BT cloud log in

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Hi Daniel,No I haven't even uninstalled and re-installed but no joy

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Moderator
Moderator
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Message 4 of 8

Re: BT cloud log in

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@davidgom Please use the 'click here to contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.

Thanks

Neil

Community ModeratorNeilO
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davidgom
Contributor
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Message 5 of 8

Re: BT cloud log in

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Where is the URl?

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Distinguished Sage
Distinguished Sage
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Message 6 of 8

Re: BT cloud log in

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davidgom
Contributor
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Message 7 of 8

Re: BT cloud log in

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Thanks Keith

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Waggle
Beginner
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Message 8 of 8

Re: BT cloud log in

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I just downloaded the BT Cloud app to my iPad.

 

My attempts to log in are repeatedly rebuffed by this message:62DAE2C0-39B3-44B1-AF74-147730D5044E.pngError message repeatedly prevents log in.

Do you have any recommendations?

thanks,

 

 

 

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