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mesh44
Aspiring Contributor
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BT cloud

Hi,

Has anyone had issues with BT cloud loosing stored content?

I have 10year + old photo's and I can not retrieve them, most are of sentimental value ... making me very worried that they are now retrivable.

I have call BT cloud and they tell me that this is a known issue and will be fix in a day.  It's been 3 weeks now !

Any idea how I can escalate this?  The people I speak to never want to give the phone (or even an email address) of their supervisors.

Thanks,

Mesh

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