Hi @Sheffwolf sorry you are not able to get the Parental Controls activated.
Please send us over your details by clicking on my profile and selecting the contact the mods option. We will be happy to get this fixed for you.
@Sheffwolf I'm really sorry that hasn't worked. I'm escalating the fault with the team who can fix these types of issues to try and push them to resolve this asap. As soon as they update me I will get back in touch with you.
I am sorry that they are still not working correctly for you. @NeilO has been getting this investigated for you. He was in touch with the team on Saturday chasing it for you. He's waiting on their reply. He has scheduled to pick this up again tomorrow when he's in office. He will be in touch.
@Sheffwolf I'm really sorry this is taking longer than we would like to fix, please be assured that I haven't forgotten about you. I've chased this again today as soon as I have any updates from the team who fix these types of faults I will be back in touch with you.