Help us improve our customer experience. We are very keen to get your thoughts on some of the ideas we are exploring. Please take a few minutes to complete this short survey,
Our bt parental control has never worked since we moved home (fine at old address). Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. Horrified just now finding out in browsing history my 7 year old googled inappropriate words and **bleep** images were shown. Searched the forum, it seems I need a moderator to help, please someone helps!
Hi @sylviali323
Welcome to the community I can help with this.
I've sent you a private message asking for some more information so we can investigate.
Thanks
Stuart
Hi @sylviali323, I've tried to get in touch without success. I've sent you a Private Message please can you check it and reply back to me.
thanks
John
Sorry, new to the forum and I forgot to check it lately. I have just replied your pm. Ta..