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Docksey007
Beginner
689 Views
Message 1 of 7

BT sport Ultimate

Hello. 

I upgraded to access BT Ultimate on the sport app paying the £5 upgrade fee. The channel isn't showing in the app since last weekend. So don't seem to have access to the channel. Please can you help. 

 

Many thanks. Joe

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6 REPLIES 6
DavidM
Moderator
Moderator
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Message 2 of 7

Re: BT sport Ultimate

Hi @Docksey007 and welcome.

Sorry you're having problems with the app. Have you tried uninstalling and then reinstalling?

Cheers

David

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Docksey007
Beginner
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Message 3 of 7

Re: BT sport Ultimate

Hi David. 

 

Just tried to do this but still no success. Only Have the sport 1 2 and 3 and espn and box nation. 

 

All the best

Joe

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NeilO
Moderator
Moderator
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Message 4 of 7

Re: BT sport Ultimate

Hi Docksey007, thanks for trying that. Not all events are shown on the BT Sport Ultimate channel so it will only be visible when there is a programme being broadcast. The rugby will be on the Ultimate channel tomorrow afternoon at 12:30 and the next event will be the Manchester United and Wolves game on Wednesday evening. 

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Docksey007
Beginner
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Message 5 of 7

Re: BT sport Ultimate

Thanks Neil

 

Was the arsenal game today on ultimate? As it only showed me btsport1 as an aption for playing?

 

Many thanks

Joe

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zulu17
Distinguished Guru
Distinguished Guru
629 Views
Message 6 of 7

Re: BT sport Ultimate

Hi @Docksey007 

Today the live Premier League game Palace v Arsenal  coverage would have been available in upto 4K HDR

and the Live Champions Cup Rugby Games Glasgow v Exeter and Gkoucester v Montpellier    would have been available in upto 4K.

 

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zulu17
Distinguished Guru
Distinguished Guru
628 Views
Message 7 of 7

Re: BT sport Ultimate

A couple of questions @Docksey007 

which device(s) are you using the BT Sport app on ?

You mention that you haven't seen the channel as an option in the app since last weekend. Does that mean you previous had it as an option and havent't seen it recently or that last weekend was yorur first attempt ?

 

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