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Message 1 of 2

BT wifi & BT Wifi with Fon connection issue

in the last 5 days I've had  issues connecting to BT Wifi and BT Wifi with Fon. I'm connecting using an iPhone and iPad so when I use the BT Wifi app for logging in it constantly says check details (which are correct) and then it will connect but then log off and won't connect for ages. It will sometimes connect one device but not the other.

When I try connect using the browser page I get a message ' maximum number of sessions reached'. 

Has anyone any idea what causes this, what it means and a possible solution?


ps I tried email BT but they don't seem to care as i've not received a reply,  thanks BT

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Community Manager
Community Manager
Message 2 of 2

Re: BT wifi & BT Wifi with Fon connection issue

Hi Gioabb,

Welcome to the forum.

Can I just check, is this problem happening with several hotspots or just the one?

Community ManagerStephanie
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