I am unable to log on for first time use of what I thought was my activated BTCloud account. Doing this through an iPad and BTCloud app. I receive the error message MBB3-05 which essentially says that BT have not yet set up the Cloud account and that I should try again in 30 minutes. I have been repeatedly trying to log in for 2 days but same error message. Can anyone advise me?
Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’
Show your appreciation! Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You