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Wormvortex
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Message 1 of 2

BTCloud not automatically uploading new files always

I have several folders mointored and today added some pictures to what would be folder B on the list. 5 Hours later and the BT cloud program has made no attempt to scan the folder and add them. However I added a file to folder A which is the first folder on the list and instantly it synced that and then straight away synced all the pictures that had been sitting in folder B for the last hour. 

 

What is going on with this and why is it happening?

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Moderator
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Message 2 of 2

Re: BTCloud not automatically uploading new files always

@Wormvortex Sorry about that, if you give the cloud team a call on this number 0800 500 3114 they'll be able to get this looked into. They're open 9am to 9pm Mon - Fri 9am to 6.30pm Sat and Sun.

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