Bt cloud crashes iOS 12 on iphone

[Thornhill25]

Since iOS 12 Bt cloud crashes on my iPhone 6 Plus
But still works ok on my iPad on iOS 9

[Thornhill25]

Since ios12 on my iPhone 6 Plus
Bt cloud crashes but works ok on iPad running iOS 9

[Dean007]

Hi @Thornhill25

At what stage does it crash? I’ve just tried on my iPhoneXS and it’s ok. 

[Thornhill25]

Thanks for reply it only loads quite new photos my iPad 2 loads ok with photos going back to 2000 I have the large storage from Bt not 50g it only started going like this after ios12 but if yours is working ok it cant be the iOS 12

[Dean007]

@Thornhill25

Thanks for coming back. It could be iOS12 on certain devices, or related to your cloud account. I would raise it with the online chat team so the can colate if others are having the same issue and refer Your issue to the app team. 

[Thornhill25]

Ok thanks it’s not a big prob as I have Dropbox and google