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ruth554422
Expert
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Message 1 of 41

Bt smart talk

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We can't register for this app it keeps saying we are already registered. If we try a new bt id we get a error message and the bt id we have won't let us remove the old registrations it gives us a error message. What needs doing to fix this?
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ruth554422
Expert
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Message 2 of 41

Re: Bt smart talk

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Can someone flag this up for a moderator please
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Moderator
Moderator
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Message 3 of 41

Re: Bt smart talk

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Hi @ruth554422,

 

I'll be able to take a look at this for you. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

ruth554422
Expert
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Message 4 of 41

Re: Bt smart talk

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Thanks paddy email has been sent.
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ruth554422
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Message 5 of 41

Re: Bt smart talk

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I'm just wondering if you have a update on the issue please
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Distinguished Sage
Distinguished Sage
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Message 6 of 41

Re: Bt smart talk

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@ruth554422

I have asked for an update.

 

Meanwhile, did you read this post that I made, as it may help?

 

https://community.bt.com/t5/Apps-from-BT/BT-SmartTalk/m-p/1746166#M2633

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Moderator
Moderator
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Message 7 of 41

Re: Bt smart talk

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@ruth554422 I'm sorry we have no updates yet @RobbieMac has raised this with the Smart talk team and he'll be in touch as soon as he has any info for you. 

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ruth554422
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Message 8 of 41

Re: Bt smart talk

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Hopefully this will be sorted soon hopefully they get in touch soon thanks.
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ruth554422
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Message 9 of 41

Re: Bt smart talk

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It's looking like errors with smart talk are starting to stack up.
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ruth554422
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Message 10 of 41

Re: Bt smart talk

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We are seriously losing patience now its got to the point where we urgently need the app so we tried to phone technical but after a twenty minute call we where referred back here. We only rang because we haven't had a decent update in over a week.

I'm going to be throwing a street party when all the errors on my account are resolved. I have been having issues on and off since August last year and tried a variety of sources to resolve the issues. My account is littered with hundreds of notes. All annoyed bt customers are welcome to join us for the street party.

Daniel
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