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Beginner
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Bt tv app missing program info

On the bt tv app all Dmax programs are blank
All show on the box nothing on app so cannot select program to record from app
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Distinguished Sage
Distinguished Sage
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Re: Bt tv app missing program info

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Beginner
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Re: Bt tv app missing program info

Not same problem the channel is sown on app but no program information so you cannot set a re ording
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Beginner
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Re: Bt tv app missing program info

It appears the info was there monday and is listed for tomorrow( thursday)
Tues and today just say 'no info available'
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Distinguished Guru
Distinguished Guru
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Re: Bt tv app missing program info


@Ptjw7 wrote:
On the bt tv app all Dmax programs are blank
All show on the box nothing on app so cannot select program to record from app

looking on my Ipad (ios) BT TV app what I currently see for (Freeview) channel 42 DMAX is no information available for 2 day period from 6am Tue 19 March to 6am Thu 21 March. So looks like a data problem affecting those two days. Recordings can still be set forthe periods where the Tv guide data is correct.

I will ask the mods to highlight issue to relevent BT team.

Setting recordings via the Youview box or Youview's own app should be OK.

 

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