cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Yafanny
Newbie
319 Views
Message 1 of 2

Bt viruse protection

Received reboot to install latest update for McAfee on Saturday still icon spinning 3 days later cannot open laptop tried battery out holding on button nothing
0 Ratings
Reply
1 REPLY 1
Distinguished Sage
Distinguished Sage
307 Views
Message 2 of 2

Re: Bt viruse protection

Try starting it in safe mode. If it does start it might complete the install. If it doesn't complete the install my advice and that of others on the forum would be to uninstall BTNetprotect/McAfee.

If you do want to uninstall BTNetprotect use this guide and make sure you use the BTNetprotect/McAfee removal tool after you have restarted your computer.

http://bt.custhelp.com/app/answers/detail/a_id/13523

If you do want to re use BT Netprotect, uninstall it using this guide along with the BTNetprotect/McAfee removal tool after a restart and then reinstall. This might resolve your problem.

http://bt.custhelp.com/app/answers/detail/a_id/38369/

0 Ratings
Reply