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Beginner
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Message 1 of 4

Can’t register device on tv app

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Hi there, I deleted a device well over 30 days ago but when I try to add a new one it just says I’ve reached my limit.

is anyone able to reset this for me so I can try again?

 

thanks in advance!!

When you're lost in the darkness, look for the light
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Distinguished Guru
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Message 2 of 4

Re: Can’t register device on tv app

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Good morning @Scrapyard_Dog,

I am so sorry to see that you can't add another device after waiting for the 30 days.

I've sent you a private message so I can help you.
Thanks

DanielS

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Moderator
Moderator
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Message 3 of 4

Re: Can’t register device on tv app

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Hi @Scrapyard_Dog,

Thanks for letting me know that you have now been able to add a new device.

Thanks

Matt

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Message 4 of 4

Re: Can’t register device on tv app

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What was the solution to this? I am having the same problem. I don’t have any devices currently registered and am unable to add any as it says I have reached the device limit.

Thanks.

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