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Newbie
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Message 1 of 6

Cancel extra BT Cloud Storage?

My bill has 50GB extra BT Cloud Storage.  I no longer need it, but cant find anywhere on the website how to cancel that?

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Recognised Expert
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Message 2 of 6

Re: Cancel extra BT Cloud Storage?

Have you tried the MyBT app?

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Newbie
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Message 3 of 6

Re: Cancel extra BT Cloud Storage?

Just downloaded it.  App does look good.  same issue as on the website.  difficult to find the place to manage/cancel the BT cloud extra.  unless it is very well hidden, the  only way seems to have to be to enter into a web chat probably

 

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Recognised Expert
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Message 4 of 6

Re: Cancel extra BT Cloud Storage?

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Beginner
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Message 5 of 6

Re: Cancel extra BT Cloud Storage?

There is no option to cancel cloud storage and thereby save £3 charge per month. Any solution?

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Recognised Expert
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Message 6 of 6

Re: Cancel extra BT Cloud Storage?

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