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Cannot buy hotspot access

Hello,

I'm trying to buy a subscription to the hotspot network. I go through the process of creating an account but whenever I press 'continue' after entering my payment details, I'm always redirected to the login page. The credentials I just used do not work, I receive no email, and no money is taken from my account. I've tried doing this on my phone and laptop and the same thing happened. Please advise.

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