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Jonoschen
Newbie
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Message 1 of 2

Cannot connect to network with BT Virus Protect

I have just installed the BT Virus Protect app from the Google Play Store on to my Moto G2 phone. It installed OK but when I went into the app for the first time and each time i try to open it up it says:

 

BT Virus Protect

We had trouble connecting to the network. Please try again later.

 

So I've waited then tried again (repeat several times)

 

The same message is displayed!

 

any help is much appreciated!

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1 REPLY 1
Moderator
Moderator
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Message 2 of 2

Re: Cannot connect to network with BT Virus Protect

Hi @Jonoschen and welcome.

 

Sorry you're having problems with the BT Virus Protect. Take a look at BT Virus Protect app and let me know if that helps.

 

Cheers

 

David

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