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Cannot move any files in BT Cloud - get "Error occurred!! X items were not moved"

I have been busy uploading the contents of my NAS to BT Cloud. Initially I received an error message when i tried to move a folder to another folder so i tried moving a selection of files at a time. This initially worked but now i cannot even move 1 file to another folder. This is incredibly frustrating and effectively means I cannot use it currently. Space is not at issue as I have 600Gb left of 1Tb.

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