On BT.com it says that in order to change your parental control settings I need to:
Trouble is there is no Manage your extras button on my My Bt account. There is only Manage your emails, and when I click on that it tells me I cannot access those details as I am not the account holder. I am.
I called BT the other day and they said it was a problem with your website and apps and apple products (which seems utterly utterly ridiculous).
But there should be a work around in the BT community. So here I am asking.
Click on 'Your Products' > Broadband > scroll down to parental controls.
I do not have these options, the only option under Your Products is 'Your Email'.
I spoke with BT and they said there was a problem with app and website not working on apple and there was a work around that I should ask the community about.