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byzantium
Newbie
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Message 1 of 2

Cloud: Files on PC and Not Cloud

I've just started to use the cloud and have sucessfully manually upload my picture files to the cloud. However I tried to repeat this with my music files and although they appear of the Cloud drive on my PC, I cannot see them when attaching from my phone and the space used suggests that they are not present. Any ideas ?

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JoeeeeeeR
Aspiring Expert
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Message 2 of 2

Re: Cloud: Files on PC and Not Cloud

Hi, welcome to the forums!

 

How did you get your music files onto BT Cloud? If you've just dragged them into the Cloud drive on your computer then it might be that the BT Cloud software hasn't uploaded them yet. On my Mac a 'tick' appears over the file when I look at it in the Finder (and I think Windows does the same thing in Windows Explorer) once it's uploaded. I've noticed it sometimes takes up to 10 minutes for an upload to start?

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