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MdeB
Aspiring Contributor
199 Views
Message 1 of 3

Cloud: no file path info

The help at http://bt.custhelp.com/app/answers/detail/a_id/42971/c/346,6327,6329 says that the information about a file includes file path and source.

Running Cloud applicaton on Windows 8 I cannot see this information for any file.


This is something I want for two scenarios:

 

    1. A. When viewing files by type, to find out where a file is stored on my device, so I can go and play with it and related files.
    2. B. I have many files of the same name in different folders. When I want to restore one from the Cloud trash or confirm deletion from trash, I want to know that I am dealing with the right file.

If there is some trick to getting at this information, can someone advise?

 

If it is just not there, then can BT please get it added?

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: Cloud: no file path info

Hi MdeB,

 

Welcome and thanks for posting.

Running Cloud applicaton on Windows 8 I cannot see this information for any file. This is something I want for two scenarios:

  1. When viewing files by type, to find out where a file is stored on my device, so I can go and play with it and related files.

 

I’m assuming you’ve tried clicking on the ‘info’ icon at the top of the page? Does that bring up any information at all? Can you post a screen shot of what you’re seeing?

 

  1. I have many files of the same name in different folders. When I want to restore one from the Cloud trashor confirm deletion from trash, I want to know that I am dealing with the right file.

 

I think the best option in this case would be to try renaming the files.

 

Cheers

 

David

Community ModeratorDaveM
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MdeB
Aspiring Contributor
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Message 3 of 3

Re: Cloud: no file path info

Untitled.jpg

 

Here's an example of what I get when I click the Info icon at the bottom of the window.

What does yours look like?

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