With Google + mucking about with album access and interface, time to make use of Cloud on BT I thought.
I have read on here problems with pin etc but here's the thing. If I use the shortcut on the desktop,, it keeps asking for subscription key which is already filled in the box. It says it is the wrong key and to contact provider but if Ilog in to my account and just close th box I can upload pics etc without a key AND without a pin that I am supposed to be getting.
What IS going on with it??
Now when I try to access Manage Cloud option I get re direct to BT home page!!
Odd, I've got other issues (especially slow uploading) but none with registration. I'm just using the free level (50GB) and never saw anything about pins or subscription keys. If the pin/subscription key is something to do with extra paid service, maybe your initial upload is working because you haven't used up the free 50GB yet?
Oh, yes, many of my other issues are the terrible interface.
Right click on the notification icon and choose Manage Cloud and it goes somewhere sensible ( http://www.bt.com/appsyouraccount/public/index.do?siteArea=con.mya&s_cid=con_FURL_cloud_account )
Left click on the icon, right click on MyBT and choose Manage Cloud and it goes somewhere silly in MyBT.
edit: Whoops. I was wrong there, it goes somewhere silly in both cases.
For viewing (rather than managing) your cloud in the browser, use the link https://www.btcloud.bt.com/
I think the BT website navigation was designed by a sadist.
I emailed you but have since discovered how to create a folder. The manage cloud link now takes me to My BT.
I have this issue too.
I have the BT Cloud software set-up on my Mac, Ipad and Android phone no problems, but when I install it onto my Windows 8 pc it asks for a Subscription Key.
This was pre-filled in but the software is not accepting the code, very annoying.
Anyone know how to verify the software to connect to the server?
Just got my pin today and followed the instructions, all went well until I got this on my screen,
Oops !!! can't add text after inserting the inserted image ( look at image then read text below !! )
To continue, I went to https://www.btcloud.bt.com and everything works OK
Am I supposed to have " something " installed on my PC, like a link to BTCloud ??
If so, it's not necessary
You can install BT Cloud software on your machine.
That will then automatically back selected directories and subdirectories, keeping the directory structure intact.
If you just want to use it for uploading images and are happy to work around the limitations of the web interface, there is no need to install anything.