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Conflicted files on BT cloud Sync

Hi,

 

I am recently getting lots of Conflicted files whilst the BT cloud Syncs to my laptop. This is becoming a nuisance.

 

I am the only one using this laptop and the logging in to BT cloud.

a} Is there a way to resolve this ?

I do pause the cloud Sync when working on documents.

b} Is there a specific contact number for BT help on this as there is no option for the BT Cloud issues on the phone or the web?  Even the "select board" on this post is a bit vague to select .

Thanks

 

Kind Regards

Pradip

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