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NorthWestDude
Contributor
127 Views
Message 1 of 3

Connecting to BT-wifi-fon

Hello,

I am having trouble connecting to BT-wifi-fon on my phone. It keeps saying my password is incorrect.

IIf I am out the house and try to connect, it brings up a page to buy wifi etc. But when I select 'I am a BT customer' and go through all the options it keeps saying my password is incorrect. 

Any help would be great,

Thanks, Lee

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Connecting to BT-wifi-fon

Have you ever been able to connect to BTWifi or is this a new problem?

How are you trying to connect, is it with a browser or by using the BTWifi app?

Only the main account holder's email address/BTID and password can use BTWifi.

 

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NorthWestDude
Contributor
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Message 3 of 3

Re: Connecting to BT-wifi-fon

I beleive I can connect to normal BTWifi yes, will try the app though. I have never been able to connect to FON. I am trying to connect with the browser and I am the only person that can access the account.

Downloaded the BT app and connected, so I will give this a run when I am out of the house etc. before going any further.

Thanks for the reply gg30340, never thought of the app.

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