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Hils1
Beginner

on ‎12-05-2021 7h07

613 Views
Message 1 of 2

Connection issue

BT app on iPad drops out after a few seconds. Ok on iPhone. Had fibre broadband installed very recently. No probs before that

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1 REPLY 1
TimCurtis
Guru

on ‎12-05-2021 15h21

569 Views
Message 2 of 2

Re: Connection issue

@Hils1 

Could be an issue with Smart Setup being turned on in the SmartHub - turning off may well solve this.

The other possibility is the 2.4 & 5 GHZ bands having the same name which can be changed on the SmartHub 1 but not (yet) on the SmartHub 2. Here the solution might as simple as turning off the 5 GHZ wifi band.

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