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drewclement
Newbie
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Message 1 of 2

Empty Trash on BT Cloud

Hi I was wondering if anybody can help? I've deleted a lot off my cloud but instead I'd disappearing it has all congregated in a folder I cannot find and there for empty. Tearing my hair out because I suspect this happens so the less savy think they've used their capacity and 'purchase' more even though it's being used by things they've deleted. I'm on an android 4.2.2 and up to date app I think 😕 and as far as I can see I've tried every button, heading, sub heading and there seems to be no option. Thanks in advance guys.
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graystreet
Contributor
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Message 2 of 2

Re: Empty Trash on BT Cloud

You can't clear Trash from the mobile app, you have to use the Webapp to empty trash.

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