Im a new BT mobile customer and I downloaded the BT wifi app to help me to conect with local hotspots but I cant seem to login- an error sign always appears and I dont know why.
I can login to the BT site as weel as the MYBT app without probelem using my details its only the wifi app.
I have a few questions;
firstly is my understanding that BT mobile customers can connect to BT openzones and hotposts correct?
if so why wont the app work?
More info on the wifi app
Hi @darkshadow1111 welcome to the community and thanks for posting, yes with BT Mobile you do get access to the BT Wifi service so you should be able to access this service using the app. What does the error message say?
Hi @darkshadow1111 and thanks for posting.
This doesn't sound right. We'll need to take a closer look at his for you. I've sent you a Private message explaining how you can contact the forum moderation team.
Check here: https://community.bt.com/t5/notes/privatenotespage
Once you send over the details we'll take it from there.
I've replied to your private email with as much information as I could give