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Aspiring Expert
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Message 1 of 4

Free upgrades - choice?

Hello,

 

i just the email telling me thanks for my loyalty blah blah and offering cloud storage increase. Who decides what you get, as I do not use the cloud storage but would use a new hub or speed boost.

thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Free upgrades - choice?

if you are an existing infinity 2 customer then only free offering was an increase in cloud storage - no choice



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Aspiring Expert
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Message 3 of 4

Re: Free upgrades - choice?

I have infinity 1.

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Free upgrades - choice?

then you got a potential speed increase as infinity 1 cap was removed and you also got increased cloud storage - again no choice

 

speed increase was only any good if you were currently at max speed for infinity 1 otherwise your speed would not change



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