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Message 2 of 8

How can we stop BT closing BT SmartTalk

BT has suddenly announced that BT SmartTalk is closing in December 2018 but it is a valuable tool to have and differntiates BT from other service providers.

Help vote to  keep this product going.

 

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7 REPLIES
jhfholdings
Newbie
121 Views
Message 1 of 8

BT SmartTalk

The pending cancellation of BT SmartTalk has given no thought to Folks in rural areas when their landlines are more than often down and can only "saddleback" on neighbouring BT Wi-Fi for help.....! Network cellphone coverage & 4G are NOT options. Remember you can't contact the Emergency Services on "WhatsApp"....! Ciao. JF

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simonshearer
Beginner
111 Views
Message 3 of 8

Re: How can we stop BT closing BT SmartTalk

I am happy to support any initiative that keeps this valuable service going. The alternative of using cellphones is not as good and more expensive.  If I have apid for unlimited calls at home why  not let me use them when I am away from home?

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unwina
Aspiring Expert
91 Views
Message 4 of 8

BT smartTalk App closing 19th January!

Just got a letter to say BT SmartTalk is being stopped, sad day for anyone using mobiles ooutside European Community. I guess it was just too expensive for BT to run or worse no one but me was using it.

 

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unwina
Aspiring Expert
85 Views
Message 5 of 8

Re: BT SmartTalk

Yeah to be honest we don't have very good mobile accesss in Trowbridge where I live it's not in the backwoods either just on Tesco using O2 (cheap that I am) and the tower is in middle of town not near my estate.

 

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Distinguished Sage
Distinguished Sage
99 Views
Message 6 of 8

Re: How can we stop BT closing BT SmartTalk

@smithbarbara271

it has been known for months that smarttalk was terminating at the end of 2018 and only thing that is new is the date which is Jan 2019  



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simonshearer
Beginner
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Message 7 of 8

Re: How can we stop BT closing BT SmartTalk

Firstly it may have been 'widely know' but not by me. I only know because I got the letter today.

Secondly, even if some peopkle knew that doesn't make it right.

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Distinguished Sage
Distinguished Sage
88 Views
Message 8 of 8

Re: How can we stop BT closing BT SmartTalk

there have been posts on forum for months and also in the press  that was time to try and stop terminating smarttalk although I am sure the decesion has been made  wifi calling is next thing and although can't receive calls like smarttalk you can with correct phone make calls over wifi



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