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Pritch
Newbie
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Message 1 of 3

How do I get my Photos on MacBook into the BT Cloud

Hi there,

have just got BT Cloud, and am trying (unsuccesfully) to backup  my photo library.

I have gone through the on line tutorials but cannot add - Photos - from my MacBook as this doesnt appear on the available backup folders.

What am I doing wrong please.

 

Thanks

Pritch

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: How do I get my Photos on MacBook into the BT Cloud

Hi @Pritch if you're following the guidance on this link How do I back up to BT cloud and its not working I'd recommend you get in touch with the BT Cloud helpdesk on 0800 500 3114 for help. They're open 9am to 9pm Mon - Fri 9am to 6.30pm Sat and Sun.

Community ModeratorNeilO
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Pritch
Newbie
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Message 3 of 3

Re: How do I get my Photos on MacBook into the BT Cloud

Thanks, will do that if I still cant get this 'simple' task sorted.
Appreciated.
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