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blyear
Aspiring Contributor
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Message 1 of 42

How to disable BT-wifi and BT-wifi-with-fon

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HI, don't want these and don't want anyone else using my hub connections and reducing line speed. Is it possible to disable or remove them from the HUB3.

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41 REPLIES 41
Guru
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Message 2 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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Hello, You can disable your wireless!

 

Follow these steps 🙂

1. Paste this into your Web browser, bthomehub.home/

2. Enter your default admin password and create your own

3. Click on Settings

4. Enter your password for the hub if required

5. Click Advanced Settings & then continue to advanced settings

6. Click Wireless

7. Change Wireless network enable: yes to no

8. Apply the changes, your hubs wireless connections have been turned off.

 

Hope this helps

If this helped you please click the Star beside my name.

If this answered your question please click "Mark as Accepted Solution" below.
biffo1963
Aspiring Expert
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Message 3 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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On the other hand if you're using your wifi then the above is academic.  I believe it is possible to opt out of BT-fon via the BT site, but SFAIK there is no means of turning off BT-wifi.   If that is so and if you are really determined to get shot of both services, then the only option is to ditch the Homehub and use a different router.

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Distinguished Guru
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Message 4 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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I think there's some confusion here.

 

Opt out, then BTWiFi and BTWiFi with fon will be deactivated from your hub - http://bt.custhelp.com/app/answers/detail/a_id/12958/c/346,1238,2694

 

 

-+-No longer a forum member-+-
Distinguished Guru
147,875 Views
Message 5 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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The opt-out page can be found here: https://www.bt.com/wifi/secure/status.do?s_cid=con_FURL_btfon/status

 

Once opted out, the extra signals should disappear eventually (it won't be immediate).  If necessary, re-setting the Home Hub to factory defaults should clear it (but you would lose all other changed you've made on the Hub).

blyear
Aspiring Contributor
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Message 6 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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Thanks DS I will look at opting out.

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blyear
Aspiring Contributor
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Message 7 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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Thanks Ectophile,

    I followed your link and opted out. Now to wait and see if BT do their job (48hrs and counting). DS posted but I did not use that link.

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Distinguished Guru
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Message 8 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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I've just checked, and it looks like the links DS and I posted ended up at the same place anyway.
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keefor
Contributor
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Message 9 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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I cant opt out my accoutn username says its not ecognised.

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Distinguished Sage
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Message 10 of 42

Re: How to disable BT-wifi and BT-wifi-with-fon

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You have to enter you Bt email address and password to opt out. Of fon and openzone but do remember if you do you will also lose access to fon and openzone sites with any wireless device while away from home
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