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crankding
Newbie
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Message 1 of 2

How to get a refund for OpenZone?

I just bought a £30 for 30 days OpenZone voucher, the signal was good enough to set up my account and pay for it, then the second payment cleared the signal went down to 2/5 bars and it won't let me connect at all now, not even the OpenZone homepage.

Due to the fact that I have just moved into a new house, I have no broadband/landline for an entire month - this is the reason I paid for OpenZone in the first place.

Does anyone know how I'd go about getting a full refund for this? An online link or a freephone number would be good (because I have no minutes left on my mobile contract, and even then I'm not keen on paying premium phone rates to correct a mistake that isn't mine).

Any help would be appreciated.
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: How to get a refund for OpenZone?

BT Openzone helpdesk is on 0800 022 3322

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