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Matttaylor
Beginner
635 Views
Message 1 of 10

I'm trying to access BT Hotspots

Good evening, I have tried to access BT Hotspots and it says I needed to download the app, I have done this but when I try and log in it says I need to opt into BTWifi and I need to agree to be part of the BT community? 

I dont mind opting in but I can't find it!

 

Matt

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9 REPLIES 9
NigelB72
Recognised Expert
629 Views
Message 2 of 10

Re: I'm trying to access BT Hotspots

@Matttaylor have you or the account holder opted out of BT WiFi on your home BT broadband service? 

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imjolly
Distinguished Sage
Distinguished Sage
624 Views
Message 3 of 10

Re: I'm trying to access BT Hotspots

If you or the person who is the account holder is a BT Broadband customer they you are opted in by default and you must manually opt out



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Matttaylor
Beginner
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Message 4 of 10

Re: I'm trying to access BT Hotspots

Not that I know of, if I have can I opt back in?

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Matttaylor
Beginner
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Message 5 of 10

Re: I'm trying to access BT Hotspots

How do I opt in to take advantage  of hot spots?

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NigelB72
Recognised Expert
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Message 6 of 10

Re: I'm trying to access BT Hotspots

You can via MyBT

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imjolly
Distinguished Sage
Distinguished Sage
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Message 7 of 10

Re: I'm trying to access BT Hotspots

@Matttaylor 

Are you a BT Broadband customer



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Matttaylor
Beginner
561 Views
Message 8 of 10

Re: I'm trying to access BT Hotspots

Yes

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Matttaylor
Beginner
560 Views
Message 9 of 10

Re: I'm trying to access BT Hotspots

Where on MyBT? I've looked everywhere

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Les-Gibson
Recognised Expert
528 Views
Message 10 of 10

Re: I'm trying to access BT Hotspots

MyBT, scroll down.

btwifi.jpg

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