Hi, I have been getting this error code (ID006) when trying to log into the app. It was working fine on Sat but nothing since. I see a lot of people have been having the same problem. Can I have some assistance please.
Hi John, it would be nice if you provided some sort of follow up after I responded to your question. Or is this how you generally treat customers?
Hi @bernardalao, sorry but the forum is not covered by the team 24/7 and your reply is always answered in the morning if we can't get back to you in the evening. As you have BT Sport as part of your EE package you will need to deal with EE directly for help with this issue.
I am experiencing the same issue with the BT Sport App, I registered for this a few days ago as I have a BT phone contract, and have since changed my Password several times as I was receiving the same ID006 message. I used to be a BT employee and have left recently, not sure if this has changed my ability to access the app as my contract has changed. Cheers
yes I’ve tried to apply for the BT sport to be added to my account, it says it will take up to 24 hours but it hasn’t worked and I’ve tried this a few times now. It also says that order confirmation has been sent to my email but I haven’t received anything?