Is it possible to freeze my BT Sports App monthly subscription?

[petrucci9]

Hello,

I am planning to purchase the BT Sports App monthly subscription add-on to my broadband. This means that I have to renew my broadband for another 24 months, which is fine.
However, I only watch moto GP which runs from March to November and I would be paying for 3 months without actually watching anything.
Would it be possible to freeze the subscription in November and "unfreeze" it again in March the following year? I wouldn't want to cancel it and having to renew my broadband for 2 years every time.

Thanks

[NigelB72]

Subscription via the BT Sport App is a rolling monthly contract. But if you bundle it with your broadband, it'll be for a minimum term which will probably be 2 years in your case.

[stereohaven · Accepted solution]

---

@petrucci9wrote:

I am planning to purchase the BT Sports App monthly subscription add-on to my broadband. This means that I have to renew my broadband for another 24 months, which is fine.
However, I only watch moto GP which runs from March to November and I would be paying for 3 months without actually watching anything.
Would it be possible to freeze the subscription in November and "unfreeze" it again in March the following year? I wouldn't want to cancel it and having to renew my broadband for 2 years every time.

---

You can't freeze it in the manner described.

You either get it alongside your broadband on a 24 month contract for a reduced figure per month (I believe the current list price is £16), or you PAYG at £25 per month turning it on and off as needed.

My simple maths tells me you would pay £384 with the discounted rate on a 24 month contract versus £450 over the same period using the PAYG method and only using it for 18 months.

[petrucci9]

Thank you for your quick response.
What if I add the BT Sport Ultimate Bolt-on? It says that for £5/month extra it'd be a 30 day rolling contract. 
Would it be possible to freeze the contract or avoid the 24month broadband renew using this?

[stereohaven]

---

@petrucci9wrote:

What if I add the BT Sport Ultimate Bolt-on? It says that for £5/month extra it'd be a 30 day rolling contract. 

---

The bolt on might be, but the BT Sport app is either PAYG or a 24 month contract.

What I would like to understand is the version of BT Sport app you have, because if you are watching it on a big screen, it will deliver BT Sport Ultimate regardless if your broadband speed is fast enough and the device you are using supports it, no bolt on required.

[petrucci9]

I don't have any at the moment. I found the bolt-on when applying for the standard BT Sport App, as an option before checkout.

[petrucci9]

Do you know if it would be possible to cancel the Sports app subscription but still keep the broadband contract? And what would be the sports app cancellation fee? Sorry but I find quite difficult to find this information in the BT website.
Thanks

[NigelB72]

The cancellation fee would be the remainder of the contract I'd imagine. If you only want BT Sport on a limited time basis, the better option is to renew your broadband without BT Sport and then subscribe to BT Sport via the app as a standalone product as this is a rolling 30 day contract. 

[stereohaven]

---

@petrucci9wrote:

Do you know if it would be possible to cancel the Sports app subscription but still keep the broadband contract? And what would be the sports app cancellation fee? Sorry but I find quite difficult to find this information in the BT website.
Thanks

---

What @NigelB72 said.

I don't know why you are being offered a BT Sport Ultimate bolt-on if you are buying the normal BT Sport app, because as I said before, the app should deliver the best quality available within certain parameters.

I may be wrong, but as far as I am aware the only bolt on to the BT Sport app is if you have the mobile only version. Then you can buy a monthly bolt on that allows you to watch it on a big screen. 

So your options remain as posted earlier, 24 month contract but cheaper overall or PAYG and higher cost but more flexibility. 

[rbz5416]

---

@stereohavenwrote:

I may be wrong, but as far as I am aware the only bolt on to the BT Sport app is if you have the mobile only version. Then you can buy a monthly bolt on that allows you to watch it on a big screen.

---

It was confirmed recently that bizarrely, this option is only available to EE subscribers.