See I do put the blame on BT, well at least partially. These things should be tested and tested in every production environment before rolling out to the business (i.e, us). If glaring problems were found, then source an alternative rather than us being in the situation we are now. As such, we have a convoluted problem and partial workaround which may or may not work depending on the day we try, seemingly at random. Throw in the fact that it's acknowledged the Firewall won't work is a bit of a joke quite frankly.
Tried loading over top and it worked. the original uninstaller wouldn't work, but when you reload a new version it starts by deleting the old version. All good now, but poor show from BT.
Absolutely agree. The blame lies entirely with BT. If the supplier cannot supply a working product then find another supplier. We are paying for a product that doesn’t work and , at the very least, BT should compensate
Nothing is free in life. The price of the BT Virus Protect product is taken into account when BT price their service. When I renewed a broadband contract with BT recently the sales person specifically referred to it as being part of their offering when comparing them with other providers.
Not as far as I can tell. I've just downloaded any latest updates from BT and the same error message appears that the firewall is not available on BigSur
Thanks. Borders on criminally negligent. One would have thought BT would have used Twitter or email to update on this situation rather than spamming with Black Friday deals
It is now the 4th of December. Any news of a fix to the Firewall problem on Macs running Big Sur?
An update from BT would be greatly appreciated.