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Philip4
Aspiring Contributor
691 Views
Message 301 of 354

Re: MacOs 11 compatibility with Virus Protect

I have followed the instructions you have given but the firewall remains off !

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NeilO
Moderator
Moderator
669 Views
Message 302 of 354

Re: MacOs 11 compatibility with Virus Protect

Hi @Philip4 I'm sorry about that, I'll feed this back to the Cloud team. Just to be sure, have you followed Sean's instructions to enable the firewall in the security console?

Thanks

Neil

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kylerickards
Contributor
635 Views
Message 303 of 354

Re: MacOs 11 compatibility with Virus Protect

@Jim-lad Helpful. Have you been reading this. Why are you even commenting?

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kylerickards
Contributor
617 Views
Message 304 of 354

Re: MacOs 11 compatibility with Virus Protect

@SeanD 

So.

My experience is that I went onto my MacBook and signed into the webpage. I went to download the product and was surprised to be told that I was using 3 of my 2 licenses (?). Upon checking, 2 of these were for a PC - I have one. Both of these were used within the past week. The third was my Mac. I removed one of the PC ones - no idea what that will do to it.

I couldn't see a Download products - just My Account and Installed McAfee Apps. BT Virus Protect via BT and then two options - Deactivate and Reinstall.

Any advice on what to do next then please?

Kyle

(Oh there was a Download True Key thing as well)

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NeilO
Moderator
Moderator
613 Views
Message 305 of 354

Re: MacOs 11 compatibility with Virus Protect

Hi, @kylerickards can you try the reinstall option and let me know if that works?

Thanks

Neil

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kylerickards
Contributor
581 Views
Message 306 of 354

Re: MacOs 11 compatibility with Virus Protect

Clicked reinstall and entered key. Asked me to allow system extension (only asked once). Firewall in security settings showed as on.

Clicked on At Risk in the taskbar, opened a webpage saying the firewall was not on and the dialogue said "we need access to... fully protect you... select fmpd, vshieldscanmanager, vshieldscanner and genutility'. Allowed that and it seemed to work.

Did a full scan which suddenly stopped after a while with the error message "No response from scanners"

So I have no idea.

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Jim-lad
Expert
544 Views
Message 307 of 354

Re: MacOs 11 compatibility with Virus Protect


@kylerickardswrote:

@Jim-lad Helpful. Have you been reading this. Why are you even commenting?


I'm simply pointing out you don't need Virus Protect on a Mac, a total waste of time which will achieve nothing except slow your Mac down.

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lesliepf
Aspiring Contributor
537 Views
Message 308 of 354

Re: MacOs 11 compatibility with Virus Protect

Completely incorrect to to say it is a total waste of time to install antivirus suites . They are not totally immune.  

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Steveee
Contributor
531 Views
Message 309 of 354

Re: MacOs 11 compatibility with Virus Protect

@Jim-lad It’s true that there are fewer attacks in Macs (as they’re in the minority) but they are not immune. 

https://www.vital.co.uk/blog/debunking-it-myths-are-macs-immune-to-viruses/

 

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kenvangie
Beginner
497 Views
Message 310 of 354

Re: MacOs 11 compatibility with Virus Protect

Followed the instructions and still no firewall . Looks like we are being used to test for mcafee and bt as it's obvious they have not tested it first.

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