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Alnorwich
Aspiring Contributor
1,134 Views
Message 321 of 354

Re: MacOs 11 compatibility with Virus Protect

Hi Sean,

My experience is that the Firewall now works but on one of my Macs I have to turn it on every time I boot up. I have tried reinstalling McAfee but this has made no difference. Have you any ideas as to why this is happening?

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RobbieMac
Moderator
Moderator
1,098 Views
Message 322 of 354

Re: MacOs 11 compatibility with Virus Protect

Hi guys,

Having gone through the conversation this morning I have had to remove quite a number of posts.

The conversation was moving in the wrong direction and was demonstrating a negative vibe, which is what we don't want.  I can fully appreciate the frustration with this issue however please keep your comments friendly and remain respectful towards other members.

Cheers,

Robbie

Glenwood
Aspiring Contributor
1,095 Views
Message 323 of 354

Re: MacOs 11 compatibility with Virus Protect

Thank you 

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PatentlyObvious
Beginner
939 Views
Message 324 of 354

McAfee Firewall won't switch on for macOS Catalina 10.15.7

I have an iMac and a MacBook both running macOS Catalina 10.15.7 and since a recent update (to either the OS or BT VirusProtect/McAfee), the McAfee Firewall is switched off and can't be switched on.  I have tried uninstalling and reinstalling McAfee but this has made no difference.

Can anyone help?  Thanks.

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fleetandersons
Aspiring Contributor
979 Views
Message 325 of 354

Re: MacOs 11 compatibility with Virus Protect

Hi all,

   Can somebody please confirm that this latest version is supposed to work on macOS High Sierra (version 10.13.6)

      ... and better again, is anybody actually using it on macOS High Sierra

Thanks

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NH14
Aspiring Contributor
943 Views
Message 326 of 354

Re: MacOs 11 compatibility with Virus Protect

Followed the steps above...my account still shows "Deactivated" status

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NH14
Aspiring Contributor
881 Views
Message 327 of 354

Re: MacOs 11 compatibility with Virus Protect

This is omnishambles.  Back to Real Time Scanning does not work, account about to be deactivated.  When will someone at BT stand up and take responsibility

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JohnC2
Moderator
Moderator
835 Views
Message 328 of 354

Re: MacOs 11 compatibility with Virus Protect

Hi @NH14, sorry that you are still having a problem with the Firewall.

Please can you check out these steps to Enable The Firewall and let me know if this works for you?

cheers

John

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Alnorwich
Aspiring Contributor
823 Views
Message 329 of 354

Re: MacOs 11 compatibility with Virus Protect

I am running Big Sur and have installed McAfee twice to ensure all was well, including the instructions 'Enable the Firewall'. I find I have to turn on the firewall the first time I boot up but any further reboots during the same day result in the firewall being on. However, first boot next day and I have to turn Firewall on again. Why?

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NH14
Aspiring Contributor
736 Views
Message 330 of 354

Re: MacOs 11 compatibility with Virus Protect

I reinstalled and installed the latest version and followed the steps.  The firewall seems to be active on BT AV.  It is the Real Time Scanning and the periodic virus updates do not work.  I get an error message that my account is about to be deactivated.  When I go through the Verify Subscription route - it does verify but the account about to be deactivated still persists

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