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SmokinHaddock
Aspiring Contributor
393 Views
Message 341 of 345

Re: MacOs 11 compatibility with Virus Protect

Having upgraded to Big Sur I re-installed BT Virus Protect.  As soon as I tried to open the dashboard it just crashed.  All I got was the spinning wheel.  Surely this software should be working by now?

 

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zippyneil
Beginner
233 Views
Message 342 of 345

Re: MacOs 11 compatibility with Virus Protect no j

Hi there @SeanD 

I have Virus Protect v4.11.1.0(1015) which includes v4.11.0 (546) of the Firewall

I'm running macOS Big Sur v11.4 on a Mac mini M1.

Firewall still not working.  Any updates or advice?

Neil

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PaddyB
Moderator
Moderator
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Message 343 of 345

Re: MacOs 11 compatibility with Virus Protect no j

Hi @zippyneil,

Welcome to the Community and thank you for posting.

If you haven't already tried and you try removing and then reinstalling BT Virus Protect 

Please give that a go and let me know how you get on?

Thanks,

Paddy

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Steveee
Contributor
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Message 344 of 345

Re: MacOs 11 compatibility with Virus Protect no j

@PaddyB  can you confirm that BTVP has been fully tested with the new MacOS Monterey?

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zippyneil
Beginner
50 Views
Message 345 of 345

Re: MacOs 11 compatibility with Virus Protect no j

Yes I've tried that - and again just now.  Firewall still won't switch on.

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