I give up - looks like technology has evolved so that email buttons are extinct.
I'll have to put up with my bluetooth issue as i cannot raise the fault with anyone as their is no way for me to do this!!
DavidM and ChristopherP- see http://community.bt.com/t5/Announcements-Terms/Change-of-Mods-Contact-Us-link/m-p/931648#M126
Thanks - it wasn't clear anywhere that I needed to be logged in to be able to see the contact link - I have now been able to send the email to the moderator!!