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taf17001
Beginner
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Message 1 of 3

McAfee fails to install

I have downloaded and run the installation of said software, but fails installation, I have also ran the uninstall tool then the pre-install tool but still no joy on windows PC.

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: McAfee fails to install

My advice and that of others on the forum would be not to install BTVirus Protect. It can cause problems on some computers and is a resource hog. Do a search of the forum to see the problems. There are far better free antivirus programs available such as Avast Free and AVG Free or depending on which version of Windows you have it could have Microsoft's antivirus already installed.

Which version of Windows are you using?

If you do want to install BTVirus Protect/McAfee make sure that you have uninstalled any other antivirus product that may be on your PC before you try to install it.

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Moderator
Moderator
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Message 3 of 3

Re: McAfee fails to install

@taf17001 I'd recommend you try running the McAfee virtual technician as can help diagnose and fix problems with your BT Virus protect service.

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