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geoff271
Newbie
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Message 1 of 2

McAfee not working

McAfee keeps turning real time scanning off and will not scan have downloaded the programme several times

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: McAfee not working

My advice and that of others on the forum would be to uninstall BTNetprotect/McAfee or what ever it's called now. It can cause problems on some computers and is a resource hog. Do a search of the forum to see the problems. There are far better free antivirus programs available such as Avast Free and AVG Free.

If you do want to uninstall BTNetprotect use this guide and make sure you use the BTNetprotect/McAfee removal tool after you have restarted your computer.

http://bt.custhelp.com/app/answers/detail/a_id/13523

If you do want to re use BT Netprotect, uninstall it using this guide along with the BTNetprotect/McAfee removal tool after a restart and then reinstall. This might resolve your problem.

http://bt.custhelp.com/app/answers/detail/a_id/38369/

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