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Suzeyg3
Newbie
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Message 1 of 4

Mobile app for non bill payer

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Hi I got a SIM only sim for my granddaughter to use. How does she get the mobile app on her phone so she can check her usage without getting it in my name? Because otherwise she has full access to my account. S
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Moderator
Moderator
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Message 2 of 4

Re: Mobile app for non bill payer

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Hi @Suzeyg3

 

Welcome to the forum and thanks for your post!

 

Your Granddaughter can download the MyBT App from either the App store or the Google Play store.  When she downloads the app she'll need to create a BTID.  Check this link for more info: How do I give someone control of a BT Mobile SIM?

 

Post back and let me know how you get on with this.

 

Cheers,

 

Robbie

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Suzeyg3
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Message 3 of 4

Re: Mobile app for non bill payer

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Thanks for your help. We have sorted it now. She was trying to download the wrong app lol.
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Message 4 of 4

Re: Mobile app for non bill payer

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You're welcome Smiley Happy

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