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johng1959
Beginner
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Message 1 of 6

Mobile connects to BT-Fon rather than BTHOME SIDs when at home

Why does my mobile connect to Fon on occasions rather than one of my BTHOME SIDs when I'm at home?

How can I stop it from doing this?

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Distinguished Expert
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Message 2 of 6

Re: Mobile connects to BT-Fon rather than BTHOME SIDs when at home


@johng1959 wrote:

Why does my mobile connect to Fon on occasions rather than one of my BTHOME SIDs when I'm at home?

How can I stop it from doing this?


Is it Android or iPhone?
The usual fix is to go into wi-fi settings, and you will see that you are connected to Fon.
Select the option to "forget this network"....Then select your own SSID.

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johng1959
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Message 3 of 6

Re: Mobile connects to BT-Fon rather than BTHOME SIDs when at home

Hi

It's an android phone.

I've tried to "forget" BT-Fon but it still connects to it, not every time just occasionally enough to be annoying.

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Mobile connects to BT-Fon rather than BTHOME SIDs when at home

If you are using the BT WiFi app, there is an option to give priority to your home connection.

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johng1959
Beginner
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Message 5 of 6

Re: Mobile connects to BT-Fon rather than BTHOME SIDs when at home


@Keith_Beddoewrote:

If you are using the BT WiFi app, there is an option to give priority to your home connection.


I have the "Automatically connect me to my home hub when in range" ticked - is that what you mean?

 

Despite having the app installed and my login details saved within it, it never automatically connects me to Fon. However I don't want it to do when I'm at home.

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Distinguished Sage
Distinguished Sage
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Message 6 of 6

Re: Mobile connects to BT-Fon rather than BTHOME SIDs when at home

That is the option. I find it works just fine on my old Android phone, however the nearest wifi hotspot is at the end of the road, but it still shows as a usable signal.

My router does not transmit BT Wifi anyway.

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